Get in Touch
Have questions about your stay? Need to make a reservation? We're here to help. Contact us anytime!
Contact Information
Phone
+63 915 554 4366Location
El Nido, Palawan
Philippines
Hours
Monday - Sunday
24/7 Guest Support
Quick Responses
- Email response within 2 hours
- Phone support available 24/7
- Experienced staff ready to assist
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Frequently Asked Questions
What is the best time to visit El Nido?
The dry season from November to June offers the best weather for beach activities and island tours. However, El Nido is beautiful year-round, and the rainy season (July-October) brings lush green landscapes and fewer tourists.
How far is the resort from the airport?
El Nido Airport is just 3 km away (about 10 minutes drive), making it the most convenient option. Puerto Princesa International Airport is 271 km away (about 5 hours drive). We provide airport transfer services for both airports.
Do you offer activities for children?
Yes! We offer family-friendly activities including snorkeling, island hopping, beach activities, and cultural tours. Our team can customize activities based on your children's ages and interests.
What is your cancellation policy?
All bookings are non-refundable. However, bookings are fully refundable (remarked) up to one year from your stay dates, allowing you to reschedule your reservation within this timeframe.
Do you have Wi-Fi and air conditioning?
Absolutely! All our rooms come equipped with high-speed free Wi-Fi and air conditioning. We also have backup power systems to ensure uninterrupted service.